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Terms and Conditions

Last Updated: February 12, 2025

Welcome to Chip Olson Consulting. By accessing or using our website (the "Site"), services, or products, you agree to be bound by these Terms and Conditions (the "Agreement"). If you do not agree with any part of these terms, please do not use our services.

1. Definitions

"Company," "we," "our," or "us" refers to Chip Olson Consulting.
"Client," "you," or "your" refers to any individual or business using our services.
"Services" refers to our digital marketing, automation, and CRM integration services, including software implementation.

2. Scope of Services

We provide digital marketing consulting and automation services, including but not limited to:

Lead generation automation
AI-powered CRM management
Email, SMS, and chatbot marketing automation
Reputation management solutions
Custom AI integrations

All services are provided on a subscription or project basis as outlined in your chosen service tier.

3. Account Registration

To access certain features, you may be required to create an account.
You agree to:

Provide accurate and complete information.
Maintain the confidentiality of your account credentials.
Notify us immediately of any unauthorized access or security breach.

4. Payment and Fees

4.1 Pricing and Billing

Services are billed on a monthly or project basis as per the selected package.
Payments must be made in full before service delivery.
Additional fees may apply for custom integrations or add-ons.

4.2 Refund Policy

Due to the nature of our digital services, all sales are final and non-refundable. If a service is not delivered as promised, please contact us to discuss potential resolutions.

5. Client Responsibilities

Clients must:

Provide necessary access to digital platforms required for service execution.
Ensure all content provided (logos, images, text) complies with copyright laws.
Use the services legally and ethically without engaging in spam or misleading marketing practices.

6. Intellectual Property

All content, tools, and strategies developed by us remain our intellectual property unless otherwise agreed in writing.
Clients are granted a limited, non-exclusive, non-transferable license to use our services for their business operations.

7. Limitation of Liability

We are not liable for:

Indirect, incidental, or consequential damages arising from service use.
Loss of data, revenue, or business interruptions due to technical failures.
Third-party software malfunctions or updates affecting service performance.

8. Termination

We reserve the right to terminate services if:

The client breaches these Terms and Conditions.
Payment is not received within the agreed timeframe.
The client engages in unethical or illegal marketing practices.

9. Privacy Policy

Your use of our services is also governed by our Privacy Policy, which outlines how we collect, use, and protect your information.

10. Dispute Resolution

Any disputes arising under this Agreement shall be resolved through mediation or arbitration in the state of Colorado, USA, in accordance with applicable laws.

11. Changes to Terms

We reserve the right to update these Terms and Conditions at any time. Changes will be posted on this page, and continued use of our services constitutes acceptance of the updated terms.