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Privacy Policy

(Last Updated: 2025-05-27)

Olson & Company, LLC, operating as Chip Olson Consulting ("Company," "we," "our," or "us"), respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website https://chipolsonconsulting.com (the "Site"), use our services, download our resources, or purchase our digital products.

Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the Site or use our services or products.

1. Information We Collect

We may collect the following types of information:

1.1 Personal Information You Provide to Us

  • Contact Information: Your name, email address, phone number, and business details when you fill out our contact form, request a consultation, subscribe to our newsletters, or communicate with us.
  • Account Information: If you create an account to access certain services or purchase digital products, we may collect username, password, and other registration details.
  • Payment Information: If you purchase digital products or services, we (or our third-party payment processors like Stripe) may collect payment card information or other payment details. We do not typically store full payment card details on our own servers.
  • Project Information: Details and materials you provide when engaging our services for website development, content creation, or custom digital solutions (e.g., existing documents for digitization, curriculum content).
  • Lead Magnet Information: Information you provide (e.g., email address) to download free guides, tools, or access other resources.

1.2 Automatically Collected Information

  • Log and Usage Data: IP addresses, browser type, operating system, device information, referring URLs, pages visited, time spent on our Site, and other usage data collected through cookies, server logs, and analytics tools (e.g., a privacy-focused analytics tool if you use one).

1.3 Information from Other Sources

  • We generally do not collect significant personal information from third-party sources. If we use third-party tools for analytics or service delivery, we will handle data in accordance with their privacy policies and this policy. The specific mention of "Go High Level" is removed as it's no longer a core offering you want to highlight.

2. How We Use Your Information

We use the information we collect for various purposes, including to:

  • Provide, operate, maintain, and improve our Site, Services, and Digital Products.
  • Process your transactions and deliver purchased Digital Products or Services.
  • Communicate with you, respond to your inquiries, send you newsletters or promotional materials (if you opt-in), and provide customer support.
  • Deliver and facilitate access to free tools, resources, and lead magnets.
  • Personalize and enhance your experience on our Site.
  • Analyze website traffic, usage patterns, and trends to improve our offerings.
  • For employee onboarding digitization services: to convert and manage the documentation you provide into digital formats as requested.
  • For curriculum digitization services: to transform and prepare your educational content for digital presentation and delivery as requested.
  • Comply with legal obligations, resolve disputes, and enforce our Terms and Conditions.

3. How We Share Your Information

We value your privacy and do not sell your personal information. We may share your information only in the following limited circumstances:

  • Service Providers: With trusted third-party vendors and service providers who perform services for us or on our behalf, such as payment processing (e.g., Stripe), website hosting, email delivery, data analytics, and customer service. These providers are authorized to use your information only as necessary to provide these services to us.
  • Legal Requirements: If required to do so by law or in the good faith belief that such action is necessary to comply with a legal obligation, protect and defend our rights or property, prevent or investigate possible wrongdoing in connection with the Services, protect the personal safety of users of the Site or the public, or protect against legal liability.
  • Business Transfers: In connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business by another company. You will be notified via email and/or a prominent notice on our Site of any change in ownership or uses of your personal information.
  • With Your Consent: We may share your information with third parties when we have your explicit consent to do so.

4. Cookies and Tracking Technologies

Our Site may use cookies and similar tracking technologies (like web beacons and pixels) to collect and store certain information, enhance website functionality, analyze user interactions, and personalize your experience. You can typically modify your cookie preferences through your browser settings, though some features of our Site may not function properly without cookies.

5. Data Security

We implement reasonable administrative, technical, and physical security measures designed to protect your information from unauthorized access, use, disclosure, alteration, or destruction. However, please be aware that despite our efforts, no security measures are perfect or impenetrable, and no method of data transmission can be guaranteed against any interception or other type of misuse.

6. Your Rights and Choices

Depending on your location and applicable law, you may have certain rights regarding your personal information, including:

  • Access and Correction: The right to request access to the personal information we hold about you and to request that we correct any inaccuracies.
  • Opt-Out: The right to opt-out of receiving marketing communications from us at any time by following the unsubscribe link in our emails or contacting us directly.
  • Deletion: The right to request the deletion of your personal data, subject to certain exceptions (e.g., where we are required to retain data for legal or legitimate business purposes).

To exercise these rights, please contact us using the information provided below.

7. Third-Party Links

Our Site may contain links to other websites not operated or controlled by us ("Third-Party Sites"). The policies and procedures we describe here do not apply to Third-Party Sites. We are not responsible for the privacy practices of these Third-Party Sites and encourage you to review their privacy policies before providing any personal information.

8. Children’s Privacy

Our Site and Services are not directed to individuals under the age of 18 (or the applicable age of majority in their jurisdiction). We do not knowingly collect personal information from children. If we become aware that we have inadvertently collected personal information from a child, we will take steps to delete such information from our records.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date at the top. You are advised to review this Privacy Policy periodically for any changes. Continued use of our Site, Services, or Digital Products after such changes constitutes your acceptance of the revised policy.

10. Contact Information

If you have any questions, concerns, or comments about this Privacy Policy or our data practices, please contact us at: